01
Too much suitable work?
Relay it.
Give a good enquiry a structured path through selected trusted relationships rather than losing it.
Built for local service businesses
Never waste a good local enquiry.
Pass work you cannot take to businesses you trust. Make your own capacity visible when you want suitable opportunities back. Keep the customer journey connected when they are ready to book.
£0 to relayNo lead feesNo public biddingCustomer permission first
A familiar local-business moment
“We’re full this week, but I know someone good who can help.”
RelayLocal turns that everyday recommendation into a controlled handover instead of a loose message, lost enquiry or public lead.
Where RelayLocal fits
Good work should keep moving, even when the situation changes.
Most local businesses already solve these moments with phone calls, WhatsApp and memory. RelayLocal gives those trusted relationships a cleaner operating layer.
See the complete workflow02
Capacity available?
Make it visible.
Record when you want work and which services, areas and job preferences genuinely suit your business.
03
Customer ready to proceed?
Book it.
Offer real appointment times, show the business terms and take a supported Stripe deposit or payment without a separate scheduling stack.
04
Service demand to distribute?
Route it.
For approved organisation workflows, use controlled contractor pools and sequential offers instead of broadcasting work publicly.
How a relay feels in real life
One good enquiry. A trusted next step.
The product is structured underneath, but the experience should stay simple for the people using it.
- 01
A customer asks
An enquiry arrives with a business they already know.
- 02
You cannot take it
Full diary, wrong service or outside your area. The relationship does not have to end there.
- 03
Relay it privately
Choose the trusted business or eligible private route. No public bidding and no open lead board.
- 04
The customer stays in control
The relevant permission or authority step determines when information can move.
- 05
The next step stays connected
Where enabled, the handover can continue into availability, booking and supported Stripe payment.
Book & get paid
Turn a trusted yes into a booked appointment.
Once the customer is ready to move forward, keep the next step inside RelayLocal: real availability, clear booking terms and supported Stripe payments for the service business.
The appointment layer was missing. Now it stays connected.
A referral can become an introduction. An introduction can become a booking. A booking can carry the exact terms the customer accepted and, where required, a Stripe-confirmed deposit or payment.
Policy snapshot
Terms stay attached to the booking.
Direct Stripe payment
Customer pays the connected service business.
Live availability
Times are server-checked and slot locking protects occupancy.
Booking confirmed
Thu · 11:00
Private manage link created
Who it is for
Local relationships first. Software second.
RelayLocal changes shape around the role you play, while the underlying trust, access and history stay connected.
Local service businesses
Pass overflow work, manage trusted relationships and keep customer handovers organised.
For businessesBusinesses with capacity
Show when you want suitable work, with the services, areas and preferences that actually fit.
For growing businessesBusiness networks
Give a trusted member ecosystem a clearer operating layer without turning it into a public lead marketplace.
For networksDemand Partners
Route legitimate recurring service demand through approved contractor pools and controlled offers.
For organisationsPlans
Start free. Add control when the business needs it.
Passing a suitable enquiry starts at £0. Paid plans add receiving, team, automation, insight and network-management capability.
Compare every featureRelay
£0
Keep referrals moving
Pro
£29/month
Turn capacity into opportunity
Team
£79/month
Coordinate the business
Network
From £199/month
Operate the ecosystem
Demand Partner remains a separate controlled-access route rather than a standard self-serve subscription.
Security & privacy
Trust is part of the workflow, not a badge wall.
RelayLocal uses practical boundaries around identity, business access, customer handovers and payment processing, with sensitive access designed to fail closed when it cannot be verified.
01
Scoped business access
Tenant and role checks keep business workspaces separated.
02
Controlled information release
Customer identity follows the applicable permission or organisation-authority workflow.
03
Private links and evidence
Token-gated customer flows, accepted-policy snapshots and audit records preserve the relevant trail.
04
Stripe-hosted card entry
Supported booking payments use Stripe-hosted checkout; RelayLocal does not intentionally store full card numbers or CVC.
FAQ
Clear answers before you start.
Is RelayLocal a lead marketplace?
No. Opportunities move through selected private relationships or approved contractor pools. There is no public bidding.
Does relaying cost money?
The Relay plan is £0 and RelayLocal does not charge per lead or take commission from completed work.
Does RelayLocal guarantee work?
No. Capacity and preferences can inform suitable private routing, but work, responses and outcomes are never guaranteed.
Who sees an opportunity?
Only selected Relay recipients or an eligible business in the relevant approved private contractor pool.
How is customer information handled?
Information is kept within controlled workflows and released according to the relevant permission or authority process.
What is Fill My Diary?
It lets a business state when it wants suitable work and record service, area and preference signals. It is a capacity workflow, not the customer booking calendar.
Can customers book and pay through RelayLocal?
Yes, where a business enables Bookings. Customers can choose an available service time, review the business's booking terms and, when required, pay a deposit or full amount through Stripe-hosted checkout to the connected service business.
What is the difference between Network and Demand Partner?
Network helps operate a member referral ecosystem. Demand Partner routes structured service demand through approved contractor pools.
Does RelayLocal vet contractors?
No. Approval describes a specific relationship, such as membership approved by a Demand Partner for its contractor pool. It is not RelayLocal vetting.
Can I use RelayLocal without Demand Partner?
Yes. Local businesses can use Relay, Circles, Capacity, Bookings and available Growth tools without being a Demand Partner.
Choose your RelayLocal path
For local businesses
Keep good local work moving.
Start with the free Relay plan and build trusted local relationships around the work you can and cannot take.
Start freeFor organisations
Route legitimate service demand through approved local networks.
Explore controlled Demand Partner access for recurring legitimate work and approved contractor pools.
Explore Demand Partner